Privacy Policy

1. Introduction

CareVital respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or contact us about our products.

2. Information We Collect

We may collect the following types of information:

• Contact information such as name, email address, and phone number
• Communication preferences and inquiry details
• Technical data including IP address, browser type, and device information
• Cookie data and website usage information

3. How We Use Your Information

We use your personal data for the following purposes:

• To respond to your inquiries and provide customer service
• To process and fulfill your requests for information
• To improve our website and services
• To comply with legal obligations
• To send marketing communications with your consent

4. Legal Basis for Processing

Under GDPR, we process your personal data based on one or more of the following legal grounds: your consent, performance of a contract, compliance with legal obligations, or our legitimate business interests.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service providers who assist with website operations and communications
• Legal authorities when required by law
• Professional advisors under confidentiality obligations

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Contact information is typically retained for up to 3 years after last contact.

7. Your Rights

Under GDPR and applicable laws, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

8. Cookies

We use cookies to enhance your browsing experience. For detailed information about our cookie usage, please see our Cookie Policy.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

10. International Data Transfers

Your data is primarily processed within the European Economic Area. If we transfer data outside the EEA, we ensure appropriate safeguards are in place.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this privacy policy periodically. The date of the latest revision will be indicated at the top of this page.

13. Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us:

CareVital

Valvasorjev trg 20, 1241 Kamnik, Slovenia

Phone: +386 1 839 74 56

Email: [email protected]